Privacy Policy

Updated on January 1, 2011.

Your privacy is important to ASAP Tickets Africa (“us”; “we”) and we are committed to protecting your privacy while you are visiting our Site ( or using our services. This Privacy Policy notice has been created to explain our practices as they apply to Personal Information (defined below) collected from users of our services on our Site, in telephone or e-mail communications, in surveys, sweepstakes or contests. We may update this notice from time to time. To make the notice easy to find, we make it available on our Site's main menu.

Transaction Information

    In order to complete a travel purchase, you will be asked to share with us information required to complete the transaction successfully, such as billing and shipping addresses, credit card number and expiration date, etc.

    Promo Newsletters and SMS

      By submitting your e-mail address or the phone number you consent to receive autodialed and/or pre-recorded telemarketing calls, text messages and/or emails from or on behalf of at the provided telephone number and the email address. Consent is not a condition of purchase.

      Social Media Widgets includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our site. Your interactions with these Features are governed by the privacy policy of the company providing it.

        Subscription Information

          Even if you`re not a member, you have the opportunity to receive our special travel offers via e-mail. When you sign up for this service, you will be asked to provide us with your e-mail address.

          Contests/Sweepstakes Participation

            You may participate in our contests or sweepstakes without becoming a member, completing a purchase, or subscribing to receive our e-mails. When you enter a contest or sweepstakes, you will be asked to share with us certain personal information.

            What Personal Information We Collect

            1. 1. When You are Just Visiting

              You may visit our Site without providing us with any Personal Information or revealing who you are.

            2. 2. When You Purchase Products or Services

              When you Purchase Products or Services, we may request you to provide information that can identify you (personal information), including your full name, e-mail address, phone number and payment or other billing information (for example, full billing address, credit card number and expiration date, etc) as required by the travel service provider(s) to successfully complete the purchase.

            3. 3. When You Purchase Products or Services for a Third Party

              When you Purchase Products or Services for a third party (for example, your travel companions), we will collect that third party's information as required by the travel service provider(s) to successfully complete the purchase. If you Purchase Products or Services for other travelers, or if you provide us with personal information of a third party, you must make sure that you have the right to do so.

            4. 4. When You Participate in Contests/Sweepstakes

              We may offer you to participate in our contests or sweepstakes completing a purchase, or subscribing to receive our e-mails. If you choose to participate, you will be asked to share with us certain Personal Information, such as your e-mail address and name.

            5. 5. When You Contact Our Customer Service Agents

              When you contact our Customer Service agents, we may collect your contact information (for example your name, phone number, mailing address or e-mail address) and any relevant information about your request, which is necessary to process it.


              If you do not agree with these terms, do not provide any Personal Information to us. If you refuse or withdraw your consent, or if you choose not to provide us with any required Personal Information, we may not be able to provide you with Products or Services.

            Our Commitment To Children's Privacy

            Protecting the privacy of the very young is especially important. For that reason, we will never collect or maintain Personal Information at our Site from those we actually know are under the age of 18, and no part of our Site is structured to attract anyone under 18. Children are not eligible to purchase any Products or Services that require the use of Personal Information, and we require that children do not submit any personal information to us.

            How Personal Information Is Used

            We use sensitive billing information (such as cardholder name, credit card number, and expiration date) to complete the purchase of Products or Services. We may share this information with outside parties, including vendors you have selected (for example, airlines, hotels, rental car companies) and others (for example your credit card company) only to the extent necessary to complete the purchase.

            We use other Personal Information you provide about yourself or a relevant third party for the following general purposes:

            • to provide you with the Products and Services you request
            • to provide you with travel confirmation and updates
            • to manage your account, including processing bills and providing travel notifications
            • to communicate with you in general; to respond to your questions and comments
            • to measure interest in and improve our products, services, and website
            • to notify you about special offers and products or services that may be of interest to you
            • to otherwise customize your experience with this website
            • to reward you as part of any reward and recognition program you choose to join
            • to resolve disputes, collect fees, or troubleshoot problems
            • to evaluate credit standing and to match credit bureau or credit reporting agency information
            • to investigate, detect and protect ASAP Tickets Africa and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activities (in performing these evaluations, personal information provided by you may be disclosed to a registered credit agency which may keep a record of that information)
            • to audit compliance with our policies and contractual obligations
            • to comply with and as permitted by, any legal or regulatory requirements or provisions
            • to enforce our Terms of Use
            • or for any other purpose to which you consent

            What We Do NOT Do With Personal Information

            We do not and will not request your billing information in a non-secure or unsolicited e-mail or telephone communication. We will not sell or rent your Personal Information to any third parties. Finally, we never use or share the Personal Information in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

            How we Protect Your Information

            To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have implemented appropriate administrative, technical, and physical security procedures to help protect and secure the confidentiality and integrity of Personal Information and to reduce the risk of loss, misuse, unauthorized access disclosure or modification of Personal Information.


            In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewall technologies, intrusion detection systems, logical network segmentation, restricted access to stored profile information, and security restrictions to our databases and systems to help prevent unauthorized persons from gaining access to your information.

            We use industry-standard, secure-socket-layer (SSL) technology, which is utilized by most popular browsers, including Netscape and Microsoft Explorer, to encrypt (or convert into code) your personal information before it is transferred across the Internet. To further safeguard your most sensitive credit card information, we transfer such information across the Internet in an encrypted format and then store such information in our secure database.

            Since we do not control transmissions over the Internet, via commercial Internet service providers, and/or the security of your personal computer, we cannot guarantee 100 percent secure transmission via the Internet. Use of the Internet is at your own risk. Also, it is important that you take steps to protect yourself against unauthorized access to your computer and your password.

            Cookies and other technologies

            Like many other Internet sites, we automatically collect non-personal information regarding our visitors, such as software client information (for example, IP addresses, browser versions and operating systems) and aggregate information (for example, number of pages accessed) in order to analyze Web traffic and usage trends. Information of this nature does not pertain to your specific identity and is not associated with your personal information.

            To enhance your experience on our Site, we and our third-party advertiser(s) commonly employ Internet technologies, such as "cookies," to collect and store non-personal information about our visitors. "Cookies" are small pieces of information that are transferred by a website and stored by your Web browser on your computer's hard drive. With most browsers, you can set the preferences to show a warning each time a cookie request is received. You can also set the browser not to accept cookies at all; however, we won't be able to personalize your experience if we cannot recognize you.

            Cookies and Web beacons (also called "pixel tags") may be used by us or our third-party advertiser(s) to determine how you reached our Site, to track your usage patterns once you are on our Site, and to target our Internet banner advertisements on our Site and other websites. For more information about our third-party advertiser(s), cookies, and how to opt out, please click here.

            Questions, Comments or Concerns

            If you have additional questions or concerns regarding our Privacy Policy, please e-mail us at

            Privacy Policy Updates

            We may, in our sole discretion, revise this Privacy Policy at any time; all such revisions shall be effective when posted. If we change the way your personal information will be used, we will post an announcement on our homepage. We encourage you to periodically review this Privacy Policy in order to keep apprised of our current privacy practices. For all customer service related questions, please email us at

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